About You
Do you want to spend your working time making a difference in the world around you? Are you motivated by impactful work? Do you have a passion for excellent customer service, problem solving, and possess strong mechanical and electrical skills? If so, a career with STERIS in our Healthcare Engineering team could be a great fit for you.
About Us
At STERIS we are a leading global provider of products and services that support patient care with an emphasis on infection prevention. Our mission is to help our customers create a healthier and safer world. Working at STERIS, you GROW, LEARN and MAKE A DIFFERENCE.
What You Will Do
The Service Engineer performs required preventive and corrective maintenance on STERIS/Cantel product lines and field troubleshooting primarily in the service area.
* Perform preventive and corrective maintenance on STERIS/Cantel product lines, related product lines, and competitive equipment, including disassembling, replacing, or repairing defective parts; rewiring or reassembling; troubleshooting, calibrating; and certifying equipment ready for use with standard and specialized tools and test equipment (e.g., schematics, diagrams, technical manuals).
* Perform administrative duties such as computer synchronization daily, completing service reports, maintaining tools and parts inventory to prescribed levels as required by Team Leaders and Service Manager.
* Use corporate applications (Siebel, Oracle, Sales Connection, others) to handle daily activity.
* Develop and maintain effective, communicative relationships with customers, managers, support functions, and the sales organization.
* Maintain a courteous and professional demeanor when working with customers, contractors, management, and fellow employees, following all safety protocols and procedures.
* Provide solutions to customers to enhance sales and growth in the field through effective positioning of STERIS/Cantel products and services, identifying opportunities, and passing leads to management and sales.
* Perform other duties as assigned by the Service Manager.
Required Experience
* Minimum of 2 years of industry‑related experience and a general knowledge of operating washing and sterlization processing units.
* Valid driver’s license required.
Preferred Experience
* Good troubleshooting skills and proven organizational attitude.
* Computer literacy with strong oral and written communication skills.
* Proficient technical knowledge of the English language.
* Completion of a recognized mechanical, electrical, or electronic technical training scheme.
Skills
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. Working at STERIS helps you create a healthier and safer world.
STERIS strives to be an Equal Opportunity Employer.
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