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Head of Transition and Service Design - Technology - Counter Terrorism Policing HQ, Dartford
Client:
Reed- UNLIMITED
Location:
Dartford, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
Job Views:
4
Posted:
24.04.2025
Expiry Date:
08.06.2025
Job Description:
Position: Head of Transition and Service Design - Technology - Counter Terrorism Policing HQ
Salary: Starting at £90,336 including allowances of £2,928. The breakdown is £87,408 basic salary, increasing annually up to £96,341, plus a location allowance of £1,928 and a non-pensionable allowance of £1,000.
Job Summary: The Head of Transition and Service Design will lead a team dedicated to designing the end-to-end journey of services, facilitating users to achieve their goals and supporting CTP in delivering policy on complex technical solutions. Responsibilities include creating or modifying transactions, products, and content across digital and offline channels within CTP HQ and partner organizations.
This role involves working flexibly on IT solutions within the DDaT and Change portfolios, overseeing multiple programs/projects, and collaborating with partner agencies on service design and transition activities.
The role requires close collaboration with various senior stakeholders within CTPHQ, including the Head of Delivery, Head of ICT, SROs, Project Executives, Programme Directors, and other unit heads.
The ideal candidate is an expert practitioner with broad industry experience, capable of defining and ensuring best practices, influencing, leading, and mentoring others.
Key responsibilities include influencing design and organizational strategies, collaborating across government, and ensuring effective transition of services into operation. The post involves resource planning and coordination across projects, suppliers, and service teams. The post holder will line manage Service Design and Transition SMEs in a matrix management structure.
How to apply: Click the apply now button below with a detailed CV and online application form. Applications must be submitted by 23:55 on 16th May 2025.
Equal Opportunity Statement: The Met is committed to being an equitable and inclusive employer, encouraging applications from diverse backgrounds, including disabled people, ethnic minorities, and women. We are a Disability Confident employer, committed to reasonable adjustments during recruitment to support disabled applicants.
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