Customer Service Order Processor - £26-27,000 based in Chertsey, SurreyMon - Friday 9am - 5.30pm - Office based role.This is a fantastic opportunity for an experienced Customer Service Order Processor to assist with the day-to-day running of the Sales Department and support the growth of the business.Duties/attributes:
* Handling customer enquiries via telephone and email.
* Working with Account Managers and preparing quotations to customers.
* Data entry of orders.
* Placing orders with Suppliers.
* Handling returns/repairs with Customers and Suppliers.
* Working with Goods Receipt & Dispatch to progress orders with Suppliers ensuring on-time deliveries are met.
* Work directly on own allocated Accounts by starting or maintaining contact with the Customer and looking for new or repeat business opportunities by promoting our product portfolio.
* Research and monitor allocated Customers to improve relationships.
* External engagement with selection of customers to generate new business.
* Generally assisting with day-to-day sales office duties.
* Support the Goods In and Dispatch administration process,
* Support the Quality team and comply with Quality procedures.
Experience:
1. Excellent communication skills, a can-do attitude & willing to go the extra mile.
2. Attention to detail, accuracy and initiative are essential...