Salary: £27,000 - 27,000 per year Requirements: Prior experience in a similar 1st/2nd line support role. Solid working knowledge of Windows OS, Microsoft 365, basic networking, and mobile device management (MDM). Confidence troubleshooting and communicating with stakeholders at all levels. An organized mindset for tracking assets, stock levels, and support requests. A genuine enthusiasm for IT and a willingness to learn; we are committed to investing in your development. Responsibilities: Provide 1st/2nd line support across a busy, multi-site environment. Maintain and configure Windows 11 PCs, MacBooks, iPhones, iPads, and more. Support end users on Office 365, including Teams, SharePoint, MFA, and Intune. Take ownership of IT asset management, including deployment, tagging, and documentation. Ensure systems function smoothly, including conducting scheduled checks and providing on-site tech support during key events (with time off in lieu for any out-of-hours work). Work closely with external vendors and assist in scoping and delivering improvement projects. Technologies: Support Microsoft 365 Mobile Office 365 Security SharePoint Windows Hardware More: We are looking for someone who is eager to tackle a hands-on IT role that offers variety, ownership, and growth potential. If you thrive on solving tech issues, enjoy working across multiple sites, and love helping others maximize their devices and systems, this might be your ideal next step. What we offer includes a £27,000 basic salary with the potential for an additional £2,000 annual KPI bonus, a 35-hour work week, hands-on training across systems, security, networking, and more. You will have the opportunity to build broad technical skills within a close-knit team, ensuring that no two days are the same. If youre ready to apply, don’t worry if your CV isnt up to date. Just send us what you have, or contact us with a few lines about your experience and interest in the role. last updated 5 week of 2026