FORD Lead Technical and Apprentice Trainer
Calex specialise in the design, development, and delivery of innovative learning programmes, predominantly within the automotive retail industry, including management, technical, aftersales and apprentice training.
Our Corporate Vision is to ‘Deliver inspirational, technology rich, fully integrated and personalised learning programmes that deliver beyond expectation’ and we work in close partnership with our clients to identify and implement innovative and effective learning solutions.
Job Summary
We are currently seeking to recruit a Technical Training Lead at Henry Ford Academy in Scotland. Ford UK is seeking a dedicated and experienced Technical Training Lead to spearhead the delivery and coordination of Apprenticeship and Adult Technical training at the Henry Ford Academy Scotland.
Key Responsibilities:
* Lead and deliver a blend of in-person and virtual technical training courses.
* Research the latest vehicle technologies to enhance training content, identifying essential and supplementary knowledge relevant to the UK market.
* Foster a supportive and engaging learning environment, encouraging questions, knowledge sharing, and utilising diverse teaching methods.
* Ensure training delivery, assessment, and reviews align with agreed Apprenticeship Delivery Frameworks and UK education/skills standards.
* Build and maintain strong relationships with delegates, the Ford UK dealer network, Ford Specialists, Ford of Britain teams, FCSD, and the wider Ford UK Academy team.
* Contribute to the internal quality assurance of Ford UK technical training programs.
* Support the Head of Learning & Development in demonstrating a tangible Return on Investment (ROI) of training to the Ford UK Dealer Network and Ford of Britain Training Manager.
* Regularly assess and refine career pathways for key technical job roles.
* Support the development of manufacturer's trainer materials and guides using desktop publishing and office IT systems.
* Actively promote technical training programs to ensure continued business growth and delegate placements.
* Maintain an expert level of industry knowledge and experience through continuous professional development.
Training Delivery Specifics:
* Deliver an agreed number of training days annually for adult and apprentice technical training.
* Collaborate with Apprentice Operations and Learning Performance Teams to ensure a consistent schedule of courses.
* Meet Ford UK standards and Henry Ford Academy KPIs.
* Support robust evaluation processes to demonstrate improved personal and business performance post-training.
* Provide expert support and coaching to the technical training team.
* Deliver 'Train the Trainer' (T3) events as required.
* Ensure timely incorporation of the latest industry changes into training programs.
Communication & Advocacy:
* Create and agree on customer communications to promote courses to the Ford UK dealer network.
* Brief the wider Ford UK Academy team, especially the Learning Performance team, to confidently advise customers on appropriate training routes.
* Maintain accurate and informative course brief documentation.
* Act as a passionate advocate for the Ford UK Henry Ford Academy and the Ford Brand.
* Collaborate strategically with all Ford UK Heads of Departments to align expectations and achieve shared objectives.
About You
* Proven experience in training delivery and design, evidenced by a recognised training qualification or multiple years of experience in technical training roles.
* Strong automotive background, with mid-level experience in training design and delivery within a dynamic environment.
* Experience in a Service Technician environment with detailed knowledge of vehicle systems/Ford Systems and technical knowledge.
* Experience delivering technical apprentice programs, including associated administration and assessments.
* Ability to assess the competence of workshop technicians in line with external awarding body guidelines.
* Experience with digital learning solutions and understanding of tangible ROIs for training.
* Proven experience in managing stakeholders at various levels.
* Strong proficiency in written English and grammar.
* Valid, clean driving license and willingness to travel to regional sites.
Skills & Knowledge:
* Expert knowledge of training design and delivery processes.
* Clear understanding of the Aftersales customer experience environments.
* Thorough grasp of the latest developments in the UK motor industry, retailing, and training sectors.
* Demonstrable creativity and innovative approach to solutions.
* Strong ability to work with blended learning solutions.
* Excellent organisational skills.
* Ability to lead and motivate a team of technical Trainers.
* Ability to understand and act upon directives, challenge the norm, empathise, and influence.
* Ability to build and develop effective professional relationships.
Our Calex Core Values
* Caring & Supportive
* Welcoming & Inclusive
* Flexible & Adaptable
* Accountable & Reliable
* Healthy & Sustainable
Salary & Benefits: £42,000 dependent on experience, Car / Car Allowance, 25 Days Annual Leave, Calex Employee Benefits Packages.
Contract: Permanent / Full Time
Working Hours: Monday to Friday / 40 hours per week
Place of Work: Your main place of work will be Eurocentral based in Motherwell (ML1) but regular travel to Daventry and Ford dealer sites will be required
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