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Job Introduction
Are you a passionate leader with a flair for delivering exceptional events and driving commercial success? Do you thrive managing high-performing teams in a fast-paced, customer-focused environment? If so, this could be your next exciting career move!
Join us as our Conference & Events Manager and take charge of a dynamic and highly trained team delivering outstanding conference and event experiences. You'll be responsible for running a profitable and efficient operation that consistently exceeds client and customer expectations - all while championing Compass Group's values and standards.
Salary: £35000 - £45000 per annum depending on experience
What You'll Do:
* Lead, inspire, and manage a dedicated team to deliver exceptional service across all conference and events activities.
* Manage all commercial aspects of the business, ensuring growth, profitability, and excellent customer retention.
* Build and maintain strong client relationships, acting as a trusted partner and advocate for Compass Group.
* Develop and execute strategies that maximise additional sales opportunities and enhance customer satisfaction.
* Monitor budgets closely - from food and labour costs to overall event profitability - ensuring targets are met or exceeded.
* Drive health & safety compliance, ensuring a safe environment for colleagues and customers alike.
* Coach, train, and develop your team, fostering a positive, proactive culture focused on excellence and continuous improvement.
What We're Looking For:
* Proven operational experience in the conference and events sector.
* Strong commercial awareness, with experience managing budgets, labour costs, and sales targets.
* Exceptional people management skills - able to motivate, coach, and develop a diverse team.
* Excellent communication skills, adaptable to different audiences and situations.
* A customer-first mindset, passionate about delivering outstanding service every time.
* Ability to work calmly and effectively under pressure, meeting tight deadlines with a cool head.
* Computer literate with strong organisational abilities.
Desirable:
* HND/Degree in Management or relevant qualification.
* Experience in event or banqueting environments.
* Financial acumen and industry awareness.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
* Contributory pension scheme
* Grow your career with our Career Pathways and MyLearning programmes
* Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
* Exclusive travel discounts with TUI, Expedia, Booking.com and many more
* Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
* Up to 44% off cinema tickets to enjoy your favourite blockbuster
* Receive cash rewards every time you spend and use them on a wide range of brands
* Un-wind with us with free wellness, mindfulness and exercise classes
* You can share all discounts and offers with your friends and families
About Us
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Job Reference: com/1108/41214001/52755583/SU #RA Group
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
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