Job Role
We have an exciting opportunity for a Custody Support Worker to join our CFO Evolution team. You'll carry out tasks for a caseload of participants in a correctional setting, starting with the first engagement and evaluation. Participants will receive motivational support and direction to help them stay engaged throughout their sentence. You'll provide both group work and one-on-one interventions to help participants overcome obstacles and reintegrate into their communities, including efficient pre-release planning to facilitate a seamless transition into the community. Our successful candidate will ideally have experience in probation, social care, or experience working within the criminal justice sector; however, we appreciate that not every box can be ticked. We are looking for someone confident, comfortable working with a diverse range of people from various backgrounds and circumstances, who can coach and mentor them. This is a rewarding opportunity to help our participants change their lives. In return for your dedication, knowledge, and commitment, we offer a competitive salary of £24,650 - £29,000 per annum (dependent on experience) with these benefits:
25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days)
2 Volunteer Days
Pension - 5% Employee 5% Employer
Healthcare Cash Plan, incl. 3 x salary life assurance
Annual salary pay review
Refer a friend scheme
Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits
Interested? There's an easy-to-use route below to upload your CV. If you need any further information, talk to our Internal Recruitment Team on 01702 595200.
Communities and Education Division is part of an employee-owned organisation, and we pride ourselves on our sense of community, both in the important work we do across the UK and Ireland. People are at the front, centre and heart of every service we provide and each decision we make.
What it means to be employee-owned.
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Location: HMP Exeter
Hours: 37 Hours per week
Contract: Permanent
Closing Date: Extended until 11 June 2025
Key Responsibilities
* Meet individual performance targets and contribute towards meeting team performance targets in line with contractual requirements.
* Collaborate with volunteer peer mentors to manage your caseload effectively and connect participants with resources for housing, substance use, physical and mental health, etc.
* Contribute, as an individual and as part of a team, to a learning environment that enables colleagues to develop their skills and share best practice.
* Ensure effective case management and coordination of risk with a focus on safeguarding adults and children, including timely notification of concerns regarding changes in individual risk to the Probation Service and adherence to systems, policies and procedures to support risk management.
* Ensure all contractual targets are met.
Skills and Experience
* IAG Level 3 – desirable
* Experience managing a caseload of participants – desirable
* Knowledge of inputting and retrieving electronic data and maintaining computer-based information systems in an accurate and timely manner; experience in a target-driven environment
* Excellent verbal, non-verbal and written communication skills, including the ability to relate to people at all levels and in a variety of settings
* Ability to motivate and sustain engagement of individuals
Additional Information
Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across contracts, including CFO Activity Hubs, Accommodation, Personal Wellbeing and Approved Premises. We believe everyone should have the opportunity to build a better future, regardless of past choices or challenges faced.
We are committed to combining knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome barriers to living more fulfilled lives. Our aim is to equip individuals with the skills needed to desist from offending, reintegrate into local communities, and address barriers to work.
Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the promotion of modern British values.
You will be required to process a Disclosure and Barring Service (DBS) check. Seetec supports the recruitment of ex-offenders and will not discriminate in any way. Our full policy statement on Ex-Offenders can be found on our website under About us.
Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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