Visits Receptionist
Location: East Riding of Yorkshire
Salary: £21,840 per annum
Vacancy Type: Permanent, Full Time
Closing Date: 15th August 2025
Make a Meaningful Impact Every Day
Are you passionate about supporting families and individuals during challenging times? Do you thrive in a role that blends compassion, organisation, and teamwork? Forward Trust is seeking a dedicated Prison Visits Centre Reception Worker to join our dynamic Connections Team at HMP Millsike.
This is a pivotal role in delivering our core Connections Services, which include:
* Connections Visits
* Family and Relationship Support
* Health, Wellbeing & Substance Misuse Services
As the first point of contact for visitors to the prison, youll help create a welcoming and respectful environment, easing the emotional stress of visits while ensuring security and operational efficiency.
Key Responsibilities
1. Greet and register visitors, ensuring punctuality and accurate documentation
2. Create a calm, supportive reception environment to reduce visitor anxiety
3. Provide practical advice, emotional support, and signposting to relevant services
4. Collaborate with Family & Relationship Practitioners and external agencies
5. Maintain confidentiality and uphold security protocols