Customer Service Advisor Location: Colwick, Nottingham
Hours: Monday to Friday - 8am - 5pm
Maternity Cover | June 2025 - September 2026 FTC | Potential for Permanent Role on completion
Supportive Team + Training and Mentoring + Competitive salary and benefits package
Join our dynamic team as a Customer Service Advisor in Colwick, Nottingham! In this fast-paced and varied role, you'll be handling customer inquiries via phone, email, and CRM, resolving issues, and providing effective solutions. You'll work in a supportive, close-knit team and have the chance to grow within the company, with clear progression into an Account Manager role.
You'll be part of a growing company in the recycling and resource recovery sector, helping customers achieve a zero waste to landfill solution and contributing to a sustainable future.
Manage customer inquiries via phone, email, and CRM, providing excellent service and efficient solutions.
Make outbound calls to customers and suppliers, strengthening relationships and enhancing communication.
Maintain accurate records and complete administrative tasks on time, supporting smooth business operations.
Previous experience in customer service or a call centre environment (retail, hospitality, or similar sectors a plus).
Clear career progression into an Account Manager role as well as other opportunities throughout the organisation.
Work for a growing company focused on sustainability and zero waste to landfill solutions.
If you're passionate about customer service and want to be part of a company making a difference, we'd love to hear from you.