Role Overview
We have an exciting opportunity for a Dynamics 365 Architect to join our growing D365 team. The D365 Architect is responsible for planning, designing and delivering elegant and secure solutions using the Microsoft Dynamics 365 Platform, with a focus on D365 Sales, Customer Service, and Marketing. The D365 Architect engages in the full project lifecycle from presales through to operational handover and is accountable for the technical leadership and delivery of projects.
Responsibilities
* Architecting and designing scalable and secure D365 CRM solutions (Sales, Service, Marketing and Power Platform) aligned to client requirements.
* Designing and implementing D365 integrations using Azure services.
* Researching, evaluating, designing and implementing AI-powered D365 solutions.
* Building New Model-driven Apps by Customisation of Dynamics alongside Development of Plugins and Power Automate.
* Ownership of the architecture of the Client Solution across Dynamics, M365 and Azure Services – with awareness of data and security implications and using multiple environments / tenants for the solution.
* Defining appropriate standards and principles and conducting solution and code reviews
* Providing technical leadership and mentoring to team members
* Responsible for the technical readiness, scalability, & quality assurance of final deliverables ensuring timelines and budgets are met
* Effectively translating and accurately communicating across technical and non-technical stakeholders as well as facilitating workshops, requirements gathering and discussions within a multidisciplinary team
* Configuring and customising Dynamics CRM forms, views, dashboards, and entities to meet the client needs
About you
* Strong experience with D365 and the Power Platform across customisation, configuration and development.
* Proven track record of leading and designing large scale D365 Solutions using D365, the Power Platform (Automate, Dataverse, BI) and Azure Services (App Services and Functions)
* Experience designing Custom Business Logic across ‘pro-code’ Plugins, low-code Workflows and no-code functionality (Calculated and Roll-up Fields) - with knowledge of when to use the right tool for the requirement.
* Experience integrating Dynamics CRM with external systems and third-party applications (e.g., REST, SOAP, Azure Services).
* Proven ability to engage with stakeholders, translate business needs and analyse complex requirements to design and architect complex, scaleable and secure D365 solutions.
* Strong experience in creation of technical documentation, estimating, planning and presales activities.
* Passion for AI and experience with the AI Freatues of D365 (and AI Builder tools and components
* Knowledge and understanding of solution architecture design patterns and security best practices within D365 and Azure
* Familiar with ALM best practices, including source control (e.g., Git, Azure DevOps), automated deployments, release pipelines, and environment management.
* Strong peer and senior stakeholder management skills (including engagement with exec level sponsors)
* Adaptable and able to deliver quality across multiple projects at any one time
Knowledge and experience of the following would be advantageous:
* Knowledge of D365 Finance and Operations and Business Central
* AI and automation capabilities within Dynamics 365 and Power Platform
* Previous experience in a consultancy or client-facing role
* Designing, Planning and execution of migrations to D365 whilst ensuring data integrity.
What we look for in our people
* Strong alignment with our values and ethos
* Commitment to teamwork, quality and mutual success
* Proactivity with an ability to operate with pace and energy
* Strong communication and interpersonal skills
* Dedication to excellence and quality
* A collaborative and supportive environment in which you can grow and develop your career
* The tools and opportunity to do work you can be proud of
* A chance to work alongside some of the best people in the industry, who always seek to share their knowledge and experience
* Hybrid working – we empower you to make smart choices about when and where to work to achieve great results
* Industry leading coaching and mentoring
* Competitive salary and an excellent benefits package
Equal and Fair Opportunity
An equal opportunity employer and we welcome applications from all suitable candidates. We consider all applicants for employment regardless of age, disability, sexual orientation, gender identity, family or parental status, race, colour, nationality, ethnic or national origin, religion or belief.
We endeavour to always provide fair opportunity for applicants to showcase themselves in the best way possible during any interviews or meetings. If you require any adjustments for a call or in-person meeting, please let us know.