Premier Work Support are currently recruiting for a Sales Negotiator on a permanent basis for our prestigious client based in the Erith area.
You will be working to maximise the margin generated from every customer opportunity, using a combination of up selling, account management, new customer acquisition and cross‑selling. You will be working within a small team that aims to exceed expectations of customers by effectively identifying and matching customer needs in a professional, responsive and effective manner.
Main Responsibilities
* Handle sales calls to the customer base with specific aim of cross selling relevant products and match customers current and potential future needs.
* Use prospect data to make calls that secure sales by matching customers current and potential future needs.
* Negotiate a sales price with the agreed authority structures.
* Deal with customers in a polite and friendly manner.
* Identify all current customer needs and investigate future potential needs through effective account management, utilising the company sales approach.
* Create and maintain an up to date knowledge of competitor activity and development, and record them within Excel.
* Log and provide an effective response and resolution to customer enquiries and requests for information.
* Ensure customer complaints are handled in accordance with the agreed company standards.
* Record accurately all customer interactions which take place in accordance with company guidelines/standards.
* Develop and maintain a comprehensive knowledge and understanding of all the Company's products and services.
* Where gaps in knowledge are identified, seek out sources of information.
* Ensure effective use of IT systems, in line with relevant company procedures.
* Report to the company manager.
* Health, Safety and Environmental policies will need to be adhered to.
The candidate will have a full UK manual driving licence for this role due to the location.
Monday to Friday 9am to 5pm
1 hour lunch break
20 days holiday but holiday does go up over time.
If you feel you would be good for this role, please apply online today or give us a call on (phone number removed)
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