1. Immediate Start Opportunity
2. Temporary Position
About Our Client
This is an opportunity to join a medium-sized organisation operating in the Energy & Natural Resources industry. The company is known for its commitment to operational excellence and maintaining a professional working environment.
Job Description
3. Procurement & Inventory Management: Forecast demand, manage inventory levels, raise purchase requisitions, and coordinate with carrier and warehouse partners to ensure timely shipment and delivery, proactively escalating issues through to resolution.
4. Customer Engagement: Provide high-quality customer service by communicating effectively with associates and hiring managers to support their requirements and resolve queries.
5. Operational Support: Triage requests through the My Mobile platform, enforce policy by routing tasks and incidents appropriately, and manage service requests-including faulty device returns and replacements-while meeting SLA targets and maintaining clear stakeholder communication.
6. Asset Governance & Compliance: Track assets throughout their lifecycle, perform secure data erasure, and ensure compliance with internal policies and regulatory requirements.
7. Reverse Logistics: Manage field return quality assurance and route devices for repair and reuse, return to inventory, or environmentally responsible recycling, partnering with logistics providers to optimize end-to-end processes.
8. Vendor & Partner Management: Coordinate with carriers and logistics partners, participating in onboarding activities and strategic forums to drive continuous improvement.
The Successful Applicant
Essential:
9. Strong attention to detail with a high level of organisation.
10. Excellent written and verbal communication skills.
11. Self-starter with the ability to work independently and take ownership of tasks.
12. Confident presentation skills with the ability to engage stakeholders.
13. Strong critical-thinking capability with a creative approach to problem solving.
14. Proven ability to manage, prioritise, and deliver daily tasks within defined deadlines.
Desirable:
15. Strong vendor management and external stakeholder communication skills.
16. Detail-oriented mindset with a focus on compliance and asset accuracy.
17. Experience across end-to-end device lifecycle management.
18. Working knowledge of Intune, Apple Business Manager, and ServiceNow.
What's on Offer
19. Competitive hourly pay.
20. Temporary role within the Energy & Natural Resources industry.
21. Chance to work in a professional and supportive environment in Northwich.
If you are looking for a temporary opportunity to showcase your administrative skills, we encourage you to apply for this role.