Location
Milton Keynes, GB
Department
Supply Chain Operations - Fleet and Engineering
About Network Rail
Join Our Team at Network Rail! We connect passengers and freight customers, ensuring safe and efficient transportation across the country. We are dedicated to building a diverse and inclusive organisation and strive to create a safe and accessible railway for everyone. We invest in our people to enhance safety, reliability, and efficiency of our railway system. We are an inclusive employer of choice and welcome applications from everyone, with flexible working options and disability confidence in our recruitment process.
The Route Services division provides the Routes with services so they can deliver a better railway for a better Britain, supporting the Routes with services and supplies to maintain and operate the railway. This role sits within Supply Chain Operations (SCO), an area that supplies and delivers the logistics, materials, components, rail and road fleet needed to maintain and renew the railway. SCO keeps the materials and equipment required by customers moving, ensuring on-site delivery as planned.
The Role
In this externally advertised role, you’ll support the management of the supply chain to achieve the most cost effective, compliant delivery and recycling of material. You’ll record and analyse data to facilitate management information. Day-to-day, you will manage delivery schedules of parts, chase late orders and update systems. Experience working with suppliers and in a client service environment, with effective telephone and email communication, is beneficial.
Key Accountabilities
* Support the management of supply chain contracts to achieve the most cost effective delivery of goods and services.
* Collate data on all transactions incurred in delivering contracts; investigate and reconcile transactions and costs as part of an end-to-end process.
* Develop effective relationships with customers and suppliers; develop and maintain processes for effective query resolution.
* Support the team to deliver a comprehensive service to the business areas.
* Provide data, analysis and commentary for management reports.
* Assist in the timely collection of business unit commercial information and payment of business unit creditors.
* Assist in identification and implementation of quality and efficiency improvement initiatives.
Essential Criteria
* Proven ability to work to tight deadlines and mandated processes with a high level of accuracy.
* Advanced skills in Excel and PowerPoint.
* Good administration and analytical skills.
* Good interpersonal and relationship building skills.
* Good commercial awareness.
* A customer focused approach.
Desirable Criteria
* Railway knowledge.
* Awareness of supply chain processes.
* Experience within a customer service role.
How To Apply (External)
Vacancy type: This role is permanent.
Location: The Quadrant, Milton Keynes
Hours: 35 hours per week with hybrid working; 5 days in the office during initial training, moving to 3 days in the office and travel to NR depots/suppliers as required.
Salary range: £24,960 - £27,985 per annum, depending on skills and experience.
Closing date: 24 September 2025. Late applicants will not be accepted. This role is being advertised internally and externally.
You will need to complete a supporting statement addressing how you meet the essential criteria; please complete this as part of the application process and add it to your CV in one document. Applicants who do not complete this statement will not be shortlisted. See attached guide – How to complete Supporting Statement. If you cannot access the guide, contact RSResourcing@networkrail.co.uk for a copy. Click ‘Apply now’ to submit your application. If you would like to speak to the Resourcing Team, please email the address above. If you would like reasonable adjustments during your application process, please contact the Resourcing Team for assistance.
Below are examples of adjustments we can make:
* Changing a provision, practice or the way things are done; extra time for online tasks or interviews as needed.
* Adjustments to physical workspace and equipment, or alternative document formats.
The recruitment process will include: competency based interview; shortlisted candidates will be contacted by phone or email.
For further information about how we recruit, please visit: https://www.networkrail.co.uk/careers/how-we-recruit/
Drugs and Alcohol
Some roles require drugs and alcohol testing after a conditional offer. Positive tests may rescind the offer. Tests results are securely held; a five year restriction may apply for safety critical roles.
Advice and support for accessibility and reasonable adjustments can be found through appropriate channels; please add notes to your application if needed.
Benefits
Network Rail benefits details are available on request and via the careers site.
All offers of employment are conditional upon satisfactory completion of pre-employment checks.
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