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Rethink Mental Illness is hiring a Housing Management Officer to join our inspiring and friendly team at Topping Mill, Bury.
Imagine being part of an organization whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values.
Our Topping Mill Service provides stable transition accommodation and support to people over the age of 18, for up to five years. Our supported living accommodation offers person-centred support based on their recovery journey, enabling users to move onto housing within the community. Topping Mill consists of 14 self-contained flats, along with a shared lounge on both the ground and first floors.
JOIN THE TEAM!
Overview of a Housing Management Officer role:
As a Housing Officer, you will work under the leadership and guidance of the Registered Service Manager (RSM) to deliver a responsive and customer-oriented housing management service. This involves working with tenants who experience mental health challenges, living in accommodation supported by Rethink Mental Illness staff.
Essential Skills and Experience Required:
* Must demonstrate behaviors consistent with the values of the charity.
* Recognized housing-related qualification or equivalent relevant experience.
* Experience in a comparable role, preferably in housing, social services, residential care, or supported housing.
* Knowledge of enhanced housing benefit, housing management, related legislation, letting procedures, and Local Authority guidelines.
* Ability to identify support goals and evaluate progress.
* Knowledge of risk assessments and how to identify and manage potential risks.
* Understanding of housing management law and best practices.
* Ability to motivate people and achieve positive outcomes.
* Effective communication skills at different levels.
* Knowledge of housing needs and barriers faced by people experiencing mental ill health.
* Excellent literacy skills, with the ability to produce clear, concise reports, correspondence, and notes.
* Competent in the use of IT systems, including Microsoft applications, email, and internet.
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