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Impact Recruitment Group Ltd I B Corp provided pay range
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Principal Talent Partner - HR / Talent at Impact Recruitment Group
Receptionist x 2 – Creative Wellness Studio
Location:: Birmingham Studio - onsite
Shift patterns: Monday, Tuesday and Wednesday - 2.30pm - 9.30pm
OR
Wednesday and Thursday - 2.30pm - 9.30pm
Salary dependant on shifts: £17,136 for 3 days work and £11,424 for 2 days
Are you a people person who thrives in a vibrant, customer-facing environment?
A well-established and fast-growing creative wellness studio is looking for an experienced and confident Receptionist to join their front-of-house team. You'll be the first point of contact for members and guests, creating a warm, welcoming experience while keeping operations running smoothly behind the scenes.
This is the perfect opportunity for someone who takes pride in delivering excellent service, enjoys variety in their day-to-day tasks, and is passionate about community, wellbeing, or lifestyle spaces.
* Greet all members and visitors with a professional, friendly attitude
* Manage class bookings, check-ins, and cancellations efficiently
* Respond to member inquiries via email, in person, and social media
* Process payments and manage billing queries
* Troubleshoot account issues or escalate where needed
* Coordinate with external services (cleaning, maintenance, etc.)
* Monitor and replenish essential stock and merchandise
* Help maintain a safe and organised studio environment
* Experience in a receptionist, front-of-house, or hospitality role
* A confident communicator with a calm, friendly presence
* Highly organised, detail-focused, and able to multitask
* Able to work afternoon to evening shifts (2:30 pm–9:30 pm)
* Flexible and willing to support occasional weekend events
* Passion for wellness, fitness, or creative industries is a bonus
* Standard shift: 2:30 pm – 9:30 pm
* Occasional early start or late finish for events or studio needs
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Part-time
Job function
* Job function
Administrative and Customer Service
* Industries
Performing Arts
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