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Position Details
Team Member - £12.25ph - 21hrs per week
Location: Medway Services, M2 J4/5, Rainham, Gillingham ME8 8PQ
About the Role
Joining Moto is easy. We’re not seeking extensive experience in hospitality or retail; we’re looking for enthusiastic individuals to join our team. Your role will involve delivering BP’s travel essentials and Greggs baked goods, providing exceptional customer service, and helping us transform the UK’s rest stop experience.
Don’t worry about skills — we’ll provide all the training you need.
Benefits for Our Team Members
* Up to £440 annual bonus scheme
* Up to 60% colleague discount on brands like Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more
* Enhanced benefits including pension, sick pay, maternity, paternity, and life assurance
* Development opportunities with funded qualifications
* Weekly Pay
Key Responsibilities
* Replenishing stock and maintaining displays
* Preparing hot food and beverages
* Serving customers efficiently
* Providing excellent customer service
* Handling customer inquiries
* Operating tills and processing transactions
* Ensuring store cleanliness and product quality
Applicants must be 18 or over for certain tasks and shifts. Please verify access to the site, as some motorway service areas have limited public transport options.
Similar roles include retail assistant, customer service assistant, or general helper. We’re also open to career changers such as carers, cleaners, or warehouse assistants.
Additional Information
* This role is internally called Customer Service Assistant.
* Annual bonus is approximately equivalent to one week’s salary based on average hours worked.
Interested in working with us? Find out more from our colleague Sally.
Job Details
* Seniority Level: Entry level
* Employment Type: Full-time
* Job Function: Management and Manufacturing
* Industry: Hospitality
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