CreditController
Chelmsford
FullTime-OfficeBased
The Role
WorkingwithintheOperationsDepartment,providingsupporttotheClientManagementteamsforproactivemanagementofaportfolioofclients.
TodeliverexceptionalClientservice,maintaininternalandClientrelationships,andeffectivelyidentifyanyriskstopreventlossofincomeandreputationtoourbusiness.
Responsibilities-
CreditControl:
Todeliverandmaintainproactiveandeffective
collectionsprocesses,whilstdeliveringexcellentservicetotheClients.
Toensurecollectionandfollow-upcallsaremadewithin
agreedtimescales.
Toensureadequatelevelsofverificationaremaintained
ontheClient'sLedgersatalltimes.
Torecordandmaintainup-to-datedebtorcontact
details
Torecordandmaintainthedebtordiaryandcollection
notesontheoperatingsystem.
Toassistthedataprocessingteambyobtaining
remittanceadviceandallocationdetailsforexpected
debtorreceipts.
Toidentifyanysalesledgerqueriesandworkclosely
withtheClientManagementteamstoensurethat
Clientsresolvedisputesquicklyandareawareofany
difficultrecoverysituationsthatmayrequirelegal
action.
Maintainingfirst-classClientrelationships,ensuringthat
excellentlevelsofservice...