B&M Retail Newtownards, Northern Ireland, United Kingdom
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We are currently recruiting for a Customer Service Supervisor to join our team in Ards Shopping Centre, Newtownards! This is a permanent, part-time role, working 20 hours a week and requires flexibility to work shifts during the daytime, evenings, and weekends.
As a Customer Service Supervisor, you will support the Customer Service Manager in managing the cash office and checkout area, ensuring our team delivers excellent service to our customers.
Key responsibilities include:
* Delivering exceptional customer service
* Ensuring colleagues demonstrate appropriate behaviors in the checkout area
* Providing colleagues with necessary skills and knowledge
* Being highly visible and approachable to customers and colleagues
* Operating processes that meet legal requirements
* Merchandising the store to create a welcoming environment that drives sales and profitability
* Protecting and safeguarding company assets
Ideal candidates will be enthusiastic, focused, driven team players with a passion for retail and customer service.
Essential qualifications and experience:
* Experience supervising or managing a small team in a fast-paced retail environment
* Strong numerical and problem-solving skills
* A flexible approach and a 'can-do' attitude
* The ability to think quickly and adapt
B&M Retail is one of the UK's fastest-growing retailers, offering exciting career opportunities and comprehensive on-the-job training. Join us now to fast-track your career in a dynamic environment!
If you're interested in joining a great team in a fast-paced, expanding business, apply online today!
B&M Retail is an equal opportunity employer committed to an inclusive and diverse workplace for all colleagues.
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