Team: Lifeline
Location: Hybrid with frequent travel in the Scotland region. Bases are Glasgow Cat Centre, Scotland Cat Centre, and Forth Valley Cat Centre
Work pattern: 35 hours per week, Monday to Friday
Salary: Up to £28,454.94 per year
Contract: Permanent
Due to the nature of this role, this post is for women only and is exempt under Schedule 9 of the Equality Act 2010.
This role requires a dislosure Scotland level 1 check
Responsibilities of our Lifeline Caseworker
* Assessing referrals and admitting cats onto the service
* Providing pet advice and support to our volunteer foster carers
* Working with other stakeholders such as pet owners, domestic abuse support services, and internal Cats Protection employees or other agencies
* Extensive communication via phone, email and in person, as well as daily admin and extensive driving
About the Lifeline team
* Lifeline is a pet fostering service for anyone fleeing domestic abuse
* The majority of our referrals come from women fleeing domestic abuse via women-only services
* The service places cats into volunteer foster homes on a temporary basis until their owners can be reunited with them
* Our team consists of a National Lifeline Manager, Lifeline Manager and Lifeline Caseworkers
Qualifications for our Lifeline Caseworker
* Good all‑round experience of performing administrative duties in a busy service
* Previous professional experience giving pet care advice
* Previous experience in a public–facing role
* An understanding of the problems experienced by families fleeing domestic abuse with pets
* A confident self‑starter who has had experience of working with volunteers and home visiting
* A full, manual UK driving licence and comfortable driving a van
* Good working knowledge of Microsoft Office
* Experience of working in the animal welfare sector and able to provide basic cat welfare and behaviour advice
What we can offer you
* Range of health benefits
* 26 days’ annual leave plus bank holidays, increasing with length of service
* Salary Finance, which empowers you to take control of your financial wellbeing
* and much more (you can learn about here)
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