Job Description
The Account Development Representative will provide key outbound prospecting and lead development for Copperleaf IFS in the UK and Europe. The candidate must be knowledgeable in Service Management, Asset Management and ERP Applications as they relate to targeted prospects and customer needs. The candidate must be able to exhibit the knowledge and confidence needed to establish Copperleaf IFS as a potential prospect.
Responsibilities
1. Engage in conversations of value given the research and understanding of the prospect and IFS.
2. Create opportunities within prospects by illustrating areas for improvement, optimisation or automation. Work with the pre-sales and BVE teams to underpin these opportunities with business cases
3. Utilize Pre-Call Planning methods to understand the Prospect and why Copperleaf IFS is a viable solution for them.
4. Develop cold accounts into warm and targeted accounts through various efforts providing value while aggressively targeting accounts within specific Industries that IFS has identified.
5. Work alongside Sales Representatives to set meetings and penetrate targeted accounts.
6. Work through ‘Gatekeepers’ gaining access to the relevant person/s in the prospective organisation hierarchy while understanding where the decision makers are located.
7. Understand the functional competitive advantages of the Copperleaf IFS solution set and customise messaging to gain traction into accounts.
8. Conversion of Key Targeted Accounts to the sales pipeline and develop opportunities that Copperleaf IFS can continue to build a relationship.
9. Implementation of Account Based Marketing campaigns, based on account plans built in conjunction with sales, pre-sales and marketing
10. High level of communication, via outbound calling, email, and social media to engage prospects in order to further qualify as a valid sales opportunity.
11. Maintain relationship with assigned group of Target Accounts and develop value into working with Copperleaf IFS.
12. Ability to ask open-ended questions to uncover needs, learn more about the prospect, and better qualify.
13. Keep accurate electronic records of calls and contacts and update prospect status within contact management application.
14. Communicate internally the status of all outreach and set meetings.
Qualifications
15. Fluent Spanish, French and English communicator both written and verbal
16. 2+ years of proven software telemarketing, inside sales, or software sales experience
17. Self-starter and ability to work with minimal supervision
18. Able to quickly gain and demonstrate a high level of understanding of Copperleaf IFS and Copperleaf IFS Application benefits
19. Excellent written and verbal communication skills, with specific emphasis on telephone skills.
20. Experience with contact management applications, Excel, and Word
21. Not required but benefit to the role would be experience using CRM and other automation tools
22. Opportunity to work with hybrid model