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Care Manager Job Description
This is an exciting opportunity for a highly skilled, experienced, and motivated Registered Care Manager with a strong care background and a passion for high-quality care to join our enthusiastic care team based in our Bradford & West Leeds office.
As our Registered Care Manager, you will be responsible for the continued growth and development of our domiciliary care service, ensuring the delivery of outstanding quality care. Your duties will include managing the business operations, quality control, client needs, and the day-to-day management of staff and Care Professionals.
Key responsibilities include:
1. Working closely with the Director to develop a high-quality private domiciliary care service for older adults.
2. Networking within the local community to promote awareness of the service.
3. Promoting the highest standards of care and service.
4. Recruiting and training Care Professionals.
5. Converting new client inquiries and managing staffing schedules.
6. Creating care plans and conducting risk assessments to ensure compliance with legal and regulatory standards.
7. Managing a team to deliver exceptional service and manage workloads effectively.
8. Implementing quality control systems and conducting quality assurance visits.
9. Reviewing and improving processes for efficiency and effectiveness.
10. Handling complaints and incidents, conducting investigations, and implementing improvements.
11. Promoting a positive organizational culture aligned with the Home Instead ethos and values.
Benefits offered include:
1. Competitive salary of £35,000 per annum, based on experience.
2. Opportunities for career growth and advancement.
3. Rewards scheme and social events for Care Professionals.
4. Employee support line and access to online discounts.
5. Provided laptop and work mobile phone.
6. Holiday entitlement: 25 days plus 8 statutory bank holidays (total 33 days).
Qualifications required:
1. Extensive care experience with excellent customer service and people management skills.
2. Commercial awareness and achievement of business growth targets.
3. Ability to build strong working relationships.
4. Strong organizational and planning skills.
5. Drive and motivation to develop care services.
6. Ability to work independently under pressure.
7. Flexibility to participate in an on-call rota.
8. Minimum NVQ Level 3 in Health & Social Care, with willingness to pursue NVQ Level 5.
9. Valid driving license and access to a vehicle for community travel and emergency support.
Additional information:
This role is vital in ensuring our clients receive high-quality care, making a positive impact on their lives. We offer an attractive salary and excellent career development opportunities. We welcome applications from all community sections to reflect the neighborhoods we serve. The role is subject to DBS clearance.
If interested, please register your interest promptly. We look forward to hearing from you. Click the 'Apply' button now.
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