The opportunity
Delaware North UK is hiring a full-time Business Account Manager (Event Sales) to join our team at the London Stadium in Stratford, East London. Working in iconic locations like this, there are endless opportunities to thrive. As an Account Manager for the business, you will be managing sales for meetings and events at London Stadium, from initial enquiries to contracting and securing client events. If you are the determined, driven, and focused Business Account Manager we are looking for, ready to learn and grow in your career and looking to be part of a successful team, take a shot at your new job with us. Apply to join our collaborative team in this fantastic atmosphere and kick off your new career.
Pay
The expected pay for this role is Competitive
What we offer
Lofty goals? We have them too. At Delaware North UK, we like a challenge, and talent and hard work are rewarded. Here, you’ll find yourself working at the coolest venues with some of the best team members. We’re looking to create the future of hospitality, so if you’re ready to take the next step, score your next career goal with us and see why Delaware North is your best move yet. As our team member, you’ll receive:
* A generous 33-day holiday allowance (including bank holidays)
* Favourable pension contributions
* Experience in a dynamic workplace with our most exciting year ahead hosting major sporting events and concerts in 2025, including West Ham United in Premier League football, UK Athletics Meet, Sam Fender, East London musical icons Iron Maiden taking the stage, and more!
Help us delight the world by applying today.
What will you do?
* Manage enquiries and sales opportunities for external client events and all non-matchday business.
* Conduct venue show-rounds to ensure our venue offering matches and exceeds their expectations, guiding clients to ensure memorable events are made.
* Proactively engage with both new and past clients to encourage innovative events and discover other possible opportunities.
* Ensure event information is detailed accurately to maximise sales opportunity and revenue, proactively up-selling food, beverage, and other items, exceeding sales targets while supporting excellent guest experiences
* Attend weekly team meetings to discuss pipeline and activity, contributing to the annual sales marketing plan.
* Produce accurate and timely contracts and pre-payment invoices
More about you
* 2-4 years’ sales experience, in a similar setting – stadium, conference venue, hotel and/or non-residential environment; no degree required
* Skills in IT literacy, teamwork and collaboration, attention to detail, quality focus, guest and client focus, and excellent written and verbal communication
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