Job Title: Multimodal Freight Operator
Location: SO31, Southampton
Job Type: Full-Time
Salary: £32,000 DOE
About the Role:
We are currently seeking an experienced and proactive Multimodal Freight Operator. You will be responsible for managing the end-to-end coordination of shipments across air, sea and road. Ensuring timely, compliant, and cost-effective movement of goods for our customers. This is a key role within their operations department, ideal for someone with a strong understanding of international freight forwarding and a passion for delivering outstanding service in a fast-paced environment.
Multimodal Freight Operator Key Responsibilities:
* Coordinate and manage multimodal shipments from origin to destination
* Liaise with clients, carriers, customs agents, and overseas partners
* Prepare and process shipping and customs documentation (AWBs, BOLs, CMRs, etc.)
* Ensure compliance with import/export regulations and company procedures
* Track and trace shipments, providing updates and proactive communication to customers
* Negotiate rates with carriers and suppliers to ensure cost-efficiency
* Handle any delays, discrepancies, or issues in transit with professionalism and urgency
* Maintain accurate files, data entry, and reporting in internal systems
Multimodal Freight Operator Requirements:
* Previous experience in a freight forwarding or logistics environment
* Solid understanding of multimodal transport (air, sea and road)
* Knowledge of Incoterms, customs procedures, and international trade compliance
* Excellent organisational skills and attention to detail
* Strong communication and customer service abilities
* Comfortable working with freight software and Microsoft Office tools
* Ability to work well under pressure and solve problems proactively
What They Offer:
* Competitive salary + performance bonuses
* Pension scheme and holiday entitlement
* Opportunities for progression and training
* Friendly, supportive team culture
WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.
WR is acting as an Employment Agency in relation to this vacancy.
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