Job Description
Identity and Access Management TechOperations Analyst
Up to £48,000 + 10% Bonus
Basingstoke, Hampshire (Hybrid, approx. 2.5 to 3 days in office per week)
middle is partnered exclusively with a leading global company to recruit an IAM Analyst – Service Delivery, joining their global Identity and Access Management (IAM) team within Technology Operations.
This is a pivotal role acting as the bridge between engineering, delivery, projects, and vendors, ensuring the effective global operation of IAM services. The function supports all identity-related activities across the business including access governance, privileged access, onboarding, audits, and compliance.
It is ideally suited to someone from an IT Service Delivery, Project Management, or Technical Delivery background who wants to take ownership of day-to-day IAM service operations in a large, complex environment. It would also suit a technically minded engineer looking to move into a more service-focused, coordination-driven role.
The Role
You will coordinate and manage the global IAM service, working closely with engineering teams, programme managers, and external vendors.
Key responsibilities include:
1. Acting as the main liaison between technical teams, projects, and service delivery functions
2. Managin...