What You'll Be Doing
We’re expanding rapidly and looking for talented people to join our growing team! In this role, you’ll take ownership of on‑site operations at our Maidenhead Data Centre, ensuring customer platforms run smoothly and efficiently.
Every day will bring new challenges as you troubleshoot hardware and software issues across a variety of technologies, from networking gear to servers. You’ll install and configure operating systems, monitor system performance, and respond to alerts to maintain reliability and uptime.
You’ll also play a key role in delivering exceptional customer support—resolving technical problems quickly and professionally while keeping a calm, customer‑focused approach.
Working as part of a collaborative team, you’ll provide 24/7 support on a rotating shift basis, gaining hands‑on experience and exposure to enterprise‑level technologies in a dynamic, fast‑growing environment.
What We’re Looking For
* Hardware experience, including Cisco networking gear (personal or enterprise level)
* Experience or knowledge of OS installation
* Strong understanding of customer service
* Ability to work on a shift basis, including nights, as we provide support 24/7
About Iomart
At Iomart we’re committed to creating a diverse and inclusive workplace. We also recognise your experience may not be perfectly aligned to all the criteria in the job ad. If you like the sound of this role, even if you don’t meet all the criteria, we encourage you to apply. You might just be the right fit for this or other roles.
Salary and Benefits
Salary: up to £28k (dependent on experience) + benefits.
* Over 25 years of expertise in data centre and cloud services
* More than 600 skilled professionals and a turnover of over £143m
* Headquarters in Glasgow with offices across the UK
* Critical services across all public and private sectors
What to Do Next
Please click apply if you like the sound of this. If you do not have an up‑to‑date CV or want to have a chat about the role first, feel free to contact me at careers@iomart.com.
We’re an equal opportunities employer and want our vacancies to be available to all, so if you need us to make any reasonable adjustments during the process, just let us know.
Location
Maidenhead Data Centre, Maidenhead, United Kingdom.
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