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* Opportunity to join the company thriving on growth.
* Fast growing Business
About Our Client
Our client is a reputable and customer-oriented company dedicated to providing outstanding products and services in Romsey. With a strong industry presence and a commitment to excellence, they have built a loyal customer base and a positive working environment. They value teamwork, innovation, and continuous improvement.
Job Description
The key responsibilities for the Customer Service Advisor role are:
* Respond to customer inquiries via phone, email, and live chat.
* Provide accurate information regarding products and services.
* Resolve customer issues in a timely and professional manner.
* Process orders, returns, and account updates.
* Work closely with internal teams to ensure customer satisfaction.
* Maintain up-to-date customer records and documentation.
* Identify opportunities for service improvements and efficiency's.
The Successful Applicant
The successful candidate for the Customer Service Advisor role is someone with the following:
* Previous experience in a customer service role.
* Strong communication and interpersonal skills.
* Ability to remain calm and professional under pressure.
* Excellent problem-solving and multitasking abilities.
* Proficiency in Microsoft Office and CRM systems.
* A proactive and positive attitude towards customer service.
What's on Offer
The candidate for the Customer Service Advisor role will receive the following:
* Competitive salary and benefits package.
* Opportunities for career development and training.
* Supportive and friendly team environment.
* Modern office facilities with free parking.
* Company events and incentives.
This is an excellent opportunity for a motivated individual to join a growing company and make a real impact in customer service.
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