We are looking for candidates who will be flexible to work a variety of shift patterns, including weekend shifts. The hourly rate for this role is £13.56–£15.59 across selected locations within London. No previous experience required – full training will be provided.
Do you have a passion for health, wellness, and making a difference? If you enjoy connecting with people, building trust naturally, and helping them find exactly what they need, this could be the role for you. As a Health and Wellness Sales Advisor, you'll combine expert product knowledge with customer service skills to drive sales and make a real impact on customer wellbeing.
About the role
* Reporting to the Assistant Manager, you'll support all health and wellness brands, giving expert, unbiased advice to ensure customers get the best experience every time.
* Use open questions to understand customer needs and offer holistic healthcare solutions and products, including our in-store and Online Doctor services, referring to the dispensary or pharmacist where needed.
* This is an interactive, people-focused role – you'll use your sales and communication skills every day to connect with customers and support their diverse health needs.
* This is a sales-based role, but it's all about team success – no competitive, performance-based commission here.
* You'll receive full training and have the opportunity to complete our Healthcare Training Programme at NVQ2 level.
* You'll keep the shelves looking their best, ensuring they are well stocked, cleaned and tidied throughout the day.
Essential skills and experience
* Enthusiasm and passion for all things health and wellness.
* A warm, approachable manner and confidence to start conversations with customers.
* Able to put customers at ease so they feel comfortable sharing their healthcare needs, which may be sensitive or graphic.
* Self-motivated, sales-driven and focused on delivering a great customer experience.
* Team player who loves to contribute to the store's success.
* Digitally savvy and comfortable embracing technology and the omni-channel offering.
* Proactive in learning about new products and services, helping to deliver a seamless and holistic health and wellness experience.
* Prepared to complete a Healthcare Training Programme (NVQ2).
Desirable skills and experience
* Experience working towards sales targets.
* Experience in a healthcare or wellness setting.
Benefits
* Boots Retirement Savings Plan.
* Discretionary annual bonus.
* Generous employee discounts.
* Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
* Flexible benefits scheme.
* Access to free, 24/7 counselling and support through TELUS Health.
We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
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