Ready to step up and shape outstanding community care? Were hiring a Deputy Care Manager in SE London with one of the UKs leading complex care brands. This is a permanent, full-time position, working MondayFriday, 9am5pm (with flexibility for occasional out-of-hours/on-call) and offering £38,000£42,000 DOE.
Why this role?
* Make a visible impact stabilising complex packages and improving outcomes across the community
* Join a high-performing team backed by robust clinical governance and national resources
* Lead, coach, and develop Care Coordinators while driving consistent, CQC-ready standards
What youll do
1. Own service assurance for complex/deteriorating packages; deliver rapid improvement plans
2. Ensure CQC compliance and mitigate risks early through strong governance and documentation
3. Act as first point of escalation; coach and performance-manage Care Coordinators
4. Keep clients and families at the centreclear communication, swift resolution of concerns
5. Oversee rotas, crisis response, and continuity planning to maintain safe staffing
6. Contribute to MDT reviews, funder meetings, onboarding, training reviews, and probation
7. Monitor payroll accuracy and contract hours (e.g., OneTouch), lia...