Kings Park Hospital – Patient Administrator – 30 Hours Permanent
Salary: Up to £26,167.00 FTE per year (depending on level of experience, training and qualification).
Overview
We have an opportunity for a Patient Administrator to join our Administration department at Kings Park Hospital in Stirling. This part‑time role is 30 hours a week and requires a flexible shift pattern.
Duties of This Role
* Contribute to the smooth running of the patient administrative process throughout the patient journey.
* Ensure the Circle Health Group best practice process maps are followed to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
* Ensure all patient queries are dealt with efficiently and professionally.
* Manage all incoming and outgoing mail.
* Approve electronic bookings received via the relevant system and update any booking received via e‑mail.
* Maintain knowledge of the Health and Safety at Work Act and ensure appropriate measures are taken for patients, relatives, visitors, hospital staff and contractors.
* Comply with all relevant mandatory training.
Applicants Should Meet The following Criteria
* Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
* Proficient in the use of a PC, including the use of software and systems.
* Basic financial awareness.
* Previous administration experience in a private healthcare environment would be beneficial.
Salary & Benefits
* 25 days holiday per year + bank holidays, increasing to 30 days with service.
* Private pension scheme.
* Private healthcare scheme covering pre‑existing medical conditions.
* Friends & family hospital discounts.
* Family‑friendly policies, including enhanced maternity, paternity & adoption pay.
* Non‑contributory life insurance.
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