The Role:
The role of Installation Technician is to support clients and our field-based employees with product installations, repairs, audits, training and other technical duties. The role requires significant traveling to customer homes and office buildings to build equipment or troubleshoot or fix existing problems with existing products.
A successful Installation Technician should have sound mechanical and product knowledge (which we will teach you) and be able to work in small office spaces and drive in a van for extended periods of time. They must have exceptional communication skills, a passion for customer service and quick problem solving skills.
KeyResponsibilities:
Ensure the safe delivery and assembly of products
Carry out onsite product repairs specifically within seating and electric desking
To ensure that all installations and repairs are carried out to Posturite standards and customers satisfaction
Oversee the installation of bulk seating orders
Conduct Posturite seating audits for specific companies
Communicate regularly with the Office, Field and Management teams, building excellent internal relationships
Develop and maintain excellent relationships with key suppliers including RH and HAG
Ensure diary is managed effectively at all times, keeping it up to date at all times
Frequently check and...