We're working with a well-established housing organisation who are looking to appoint a Regional Operations Manager to oversee their South West portfolio. This is a senior, field-based position with responsibility for operational delivery, property standards and compliance across a large and varied housing stock.
This Regional Operations Manager role is offering:
A competitive salary, 46-48k, dependent on experience.
Full-time hours, working 9am5.30pm.
Field-based role covering the South West region.
Company vehicle provided for business use.
The opportunity to join an organisation with a strong social purpose and long-term growth plans.
Key responsibilities of the Regional Operations Manager include:
Overseeing day-to-day operations across the regional property portfolio.
Providing direct oversight of field-based teams including maintenance operatives and cleaning staff.
Driving high standards of property condition, safety and compliance.
Taking a proactive approach to void performance to ensure homes are returned to use within agreed timescales.
Overseeing contractor performance, sourcing new suppliers and ensuring value for money.
Ensuring compliance across fire safety, damp and mould, housing standards and wider health and safety requirements.
Supporting delivery of organisational objectives including growth, social value and net zero commitments.
Approving expenditure and maintaining strong financial control across the region.
Handling escalated operational issues, complaints and complex cases.
Producing clear reports and performance updates for senior leadership.
Skills and experience required for the Regional Operations Manager role:
Proven experience overseeing large, dispersed field-based teams.
Strong knowledge of property operations, maintenance and compliance.
Confident leadership style with sound judgement and decision-making ability.
Commercial awareness with experience working within defined budgets.
Excellent communication skills with residents, contractors and internal stakeholders.
Highly organised, resilient and able to perform effectively in a fast-paced environment.
Background required for the Regional Operations Manager position:
Experience in a senior regional or operational role within housing, property or a related sector.
Strong understanding of HHSRS, fire safety and wider housing compliance requirements.
Fire Risk Assessment or Health & Safety qualifications desirable but not essential.
Full UK manual driving licence required due to regional travel.
Enhanced DBS required.
If this Regional Operations Manager opportunity is of interest, please reach out via email to (url removed) or call (phone number removed)