Bodyshop Parts Advisor – BMW Bedford
£37,500 OTE (uncapped earnings)
Want to be the best you can be? Its what drives us too.
Working in our parts department as a Parts Advisor you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers.
As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.
What we can offer you
A competitive salary with an OTE of £37500.
* Enjoy 33 days of annual leave(including bank holidays) to rest and recharge
* Save money every day withour exclusive retail discounts
* Drive a great dealwith discounts on new and used cars, plus servicing offers
* Plan for the years aheadwith our company pension scheme
* Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter
* Commute for lesswith our cycle-to-work scheme
* Prioritise your wellbeingwith dedicated support for you and your family
* 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
* Make a differencewith a paid day to volunteer in your community
* Invest in your futurewith our company share purchase plan
* Earn financial rewardswhen you refer a friend to join the team
* Keep learning and growingwith our training and development opportunities for everyone.
* Life assurancewith the option to increase cover
* We’re open to flexible workingoptions – just ask
What you’ll do day to day
* Receive, log, and accurately allocate parts and consumables from suppliers.
* Deliver outstanding customer service to both internal and external customers.
* Recommend suitable parts based on customer requirements with expert knowledge.
* Maintain accurate and up‑to‑date customer records in the system.
* Ensure thorough understanding and adherence to all parts department procedures.
* Build and maintain strong relationships with manufacturers and suppliers.
* Submit invoices to insurance companies and ensure timely debt collection.
* Accurately verify and store all parts, and cross‑check supplier invoices against WIPs.
* Assist with vehicle collection from local customers when needed.
* Maintain consistent communication with approved repairers and ensure final quality checks on all completed vehicles.
Helpful skills and qualifications
Dont worry about ticking off every single skill here− if you care about delivering great experiences as much as we do, we want to hear from you.
* Strong ability to meet deadlines and prioritise tasks in a fast‑paced environment.
* Excellent communication and customer service skills.
* Exceptional time management and ability to stay organised under pressure.
* Proficient in IT systems including Microsoft Excel, Word, Outlook, and web‑based platforms.
* Methodical and logical approach to work, especially during busy periods.
* Must hold a valid UK driving licence.
We value diversity and believe it strengthens our team. If you dont meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big
Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.
But you dont need to love cars to work with us
just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values
At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.
Respect - Integrity - Transparency - Teamwork – Professionalism
These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
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