Location: Bellshill Salary: £24,570 per year (depending on experience) Hours: Monday To Friday 08:00 - 16:30 | 37.5 hours This is more than a standard admin position - you'll play a key role in day-to-day operations, helping to organise workloads, coordinate appointments, track performance targets and ensure services are delivered efficiently and in line with requirements. If you're someone who enjoys working in a fast-paced environment, solving problems, and keeping everything on track, this could be a great fit. Key Responsibilities Planning & Scheduling Organise and optimise daily schedules using internal systems Allocate work effectively and support team capacity planning Track progress against agreed targets and deadlines Respond to changes, urgent requests and last-minute updatesCoordination & Communication Act as a main point of contact for internal and external queries Handle calls and emails in a professional manner Arrange, update and confirm appointments Ensure communications are sent within agreed time framesCompliance & Reporting Assist with preparing regular performance reports Maintain accurate records and documentation Support adherence to relevant safety and compliance standards Help ensure service quality is consistently maintained About You Previous experience in scheduling, coordination or admin support Confident managing workloads, calendars or field-based teams Highly organised with strong time management skills Comfortable working in a busy, fast-moving environment Strong communication skills (written and verbal) Proficient in Microsoft Office and planning tools Able to work independently and collaborativelyExperience in a service, maintenance or operations environment would be beneficial, but not essential. Experience required: Administration: 2 years Customer service: 2 yearsSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age