Admin Assistant/Receptionist
£12.39 Per Hour plus company benefits
Bank Contract.
About Lakeview Grange
A Top 20 Care Home Group 2025! Awarded 'One of the UK’s Best Companies to Work For’. Lakeview Grange is a luxurious 55 bedded stunning residential and dementia care home based in Chichester, West Sussex.
Position Overview
We are looking for an Administration Assistant/Receptionist to work on an 'as and when' basis to cover annual leave and ad hoc sickness. You will be the first point of contact at the home and this role requires someone who has a range of skills with good IT experience and attention to detail. Rotas are worked out in advance so you will be given notice of which days/weeks you’ll be needed to work.
Main Responsibilities
* Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitor’s identity is checked as far as reasonably practical.
* Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
* Provide additional administration support to the Home Administrator on a daily basis, predominantly HR related administration duties.
* Assist with recruitment tasks: sift CVs, chase references and verify ID documents.
* Organise internal meetings and ensure that any requirements are actioned.
* Coordinate the staff meal process as applicable to the individual home.
* Respond to any emergency situations as requested by the home.
* Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained.
Person Specification
* Excellent customer service skills.
* IT literacy – competent with the use of systems.
* Previous telephone experience.
* Professional telephone manner.
* Knowledge of general administration.
* Good communication skills.
* Neat and well presented.
* Excellent written and verbal English.
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