Salary - Up to £60k pa Schedule - Full Time
Experience - Previous experience in a similar role
Brigadiers are seeking a Senior Reception Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Senior Reception Manager/ Reception Manager looking for a new role in an award winning, critically acclaimed group.
The Restaurant Inspired by the army mess bars of India, where military regiments go to eat, drink and socialise, Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games is offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves.
The Position We're looking for an experienced Senior Reception Manager to ensure a welcoming and engaging first impression, and an exceptional guest experience and ensuring a seamless journey for our guests from start to finish.
If you have experience in the following, then we want to hear from you:
Proven experience as a Reception Manager or Head Host in a premium or high-volume London restaurant
Deliver a professional and welcoming guest experience, building rapport to encourage repeat visits
Manage reservations, walk-ins, and waitlists strategically to maximise covers and service flow
Handle guest enquiries across phone, email, and in person with professionalism and diplomacy
Oversee VIPs, regulars, and special requests with discretion and attention to detail
Respond to guest feedback, complaints, and last-minute changes calmly and efficiently
Maintain a strong presence on reception during peak service periods
Optimise table allocation to support revenue and smooth operations
Monitor booking trends and adjust strategies accordingly
Coordinate large parties, private dining bookings, and special events
Full proficiency in SevenRooms
Benefits & Culture Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow.
We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as:
Treat Yourself
Monthly JKS Dining Out Allowance
Up to 50% off dining across JKS Restaurants
Retail & Takeaway Discounts
Code App Membership
Company tech scheme
Look After Yourself
Discounted Gym Membership
Stream – stream your pay earlier
Company Donations for your involvement with Charities
Cycle to work Scheme
Employee Assistance Program
Enhanced Maternity/Paternity Leave
Access to Financial Advice
Wedding Gift & New-born Care Package - Celebrating your big occasions
Season Ticket Loan
Progress Yourself
Access to our fantastic L&D Calendar
A personalised learning & development plan to develop your skills and knowledge
Career progression with a fast-growing, critically acclaimed restaurant group.
Be Yourself
Additional holiday for every year with us (rising to 30 days)
Employee referral scheme - paying up to £600 per referral
Staff parties & long service awards
The Group JKS Restaurants was founded by siblings Jyotin, Karam, and Sunaina Sethi in November 2008. Since its inception, the group has received critical acclaim and industry recognition, including 8 Michelin stars, 6 Michelin Bib Gourmands, a restaurant ranked among the World's 100 Best Restaurants, and a spot in the Sunday Times Best 100 Places to Work 2025.
The JKS portfolio currently features Michelin-starred restaurants such as Trishna, Gymkhana, Kitchen Table, Sabor, and Legado, along with cult favourites Hoppers, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar, Bibi, and Ambassadors Clubhouse.
JKS Restaurants offers a unique opportunity to pursue a career in fine dining or to develop within trend-focused casual cuisine, with opportunities across all disciplines for those looking to advance their careers within a people-focused, collaborative hospitality group.
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