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Apprenticeship Skills Coach - Trainer (Level 3-5) Customer Service, Business Administration, Team Leader / Associate Project Manager & Operations Manager, Crawley, West Sussex
Location: Fully Remote (UK-based)
Hours: Full-time or reduced hours available
* Flexible working arrangements
* Strong culture of staff wellbeing and retention
About the role
Join a well-established training provider committed to learner success and employee satisfaction. We seek a motivated Apprenticeship Skills Coach to support Level 3-5 Coaching and Leadership apprenticeships.
You will manage a remote caseload, providing coaching, support, and progress tracking to help learners succeed. Responsibilities include visiting learners remotely or in the workplace, training, and assessing them to meet contractual and funding requirements.
Key Responsibilities
* Coach and mentor learners on Level 3-5 standards
* Deliver engaging virtual 1:1 and group sessions
* Prepare learners for End-Point Assessment and monitor progress
* Coordinate with employers to align training with business needs
* Keep accurate records per funding and Ofsted standards
* Support learners facing challenges with pastoral care
* Stay updated with industry trends
* Develop assessment plans and learner portfolios
* Conduct regular learner and employer visits
Candidate Requirements
* Vocational expertise in management, leadership, or business
* Own transport and ability to cover the South (remote delivery)
* Strong communication skills
* Good time management and organisational skills
* Ability to deliver training to groups and individuals
* Work effectively under pressure and meet deadlines
* Self-motivated team player
* GCSE A-C or equivalent in literacy and numeracy
* TAQA or Assessors award (or willingness to work towards)
* NVQ/Apprenticeship L2 or L3 (preferred but not essential)
Preferred Experience
* Coaching or training in apprenticeship or education settings
* Experience with Coaching Professional Level 3-5 and leadership programs
* Recognised assessor qualification (e.g., CAVA, TAQA, A1)
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