Role: Service Manager for Supported Living
Salary: £48,000 – £56 000 DOE plus additional incentives
Base: Bradford, West Yorkshire
Reports to: Director of Operations
Direct reports: Team Leads
Key relationships: People we support & families, Bradford MDC & ICB commissioners, CQC, housing associations & landlords, NHS community teams, local VCSE partners
1. Job purpose
This role is an exciting opportunity to grow with a small organisation and build an innovative model of support in the community with a focus on working alongside people with lived experience in the spirit of true co-production.
Work alongside a team of passionate colleagues with extensive operational, clinical and lived experience within the sector and a track record of delivering high quality care, creating national policy, guidance and standards.
Provide strategic, clinical and operational leadership for a developing cluster of supported-housing schemes in Bradford, enabling adults with autism, learning disabilities and/or mental-health needs to thrive in their own homes, remain connected to their communities and realise their goals through genuine co-production.
1. Key duties & responsibilities
2. Strategic & clinical leadership
– Shape and deliver a three-year growth plan for a small but expanding portfolio – Provide clinical oversight (ideally seeking a RMN / RNLD / behavioural specialism) to ensure Positive Behaviour Support, risk and safeguarding frameworks meet expectations of the people we support, their families and the relevant stakeholders.
* Quality, safety & regulation
– Maintain positive CQC ratings through robust audit, incident learning and governance.
– Champion a rights-based Active Support model so tenants stay healthy, feel safe and live well at home.
• Co-production & engagement
– Embed co-production at every stage—from property design to rota patterns—working alongside people supported, families, people with lived experience and advocacy groups.
– Work alongside Experts by Experience and peer support workers as equal partners in the provision.
* Operational & people management
– Lead, coach and develop deputies, team leaders and a small but growing number frontline colleagues; ensure safe staffing, succession planning and mandatory-training compliance.
* Financial & asset stewardship
– Control an annual service budget, ensure no agency; oversee relationship with the registered provider and landlords.
* Stakeholder & system leadership
– Build trusted relationships with the local authority, ICB, police and voluntary sector; apply for tenders and spot purchase agreements; influence the regional All-Age LD & Autism strategy; represent the organisation on the Bradford Provider Forum.
* Service innovation
– Drive digital care-planning, remote monitoring and green-care initiatives; explore social-value funding and grant opportunities for expansion.
3. Success measures (KPIs)
* Tenancy sustainment and feedback from people supported, families and stakeholders
* Avoidable hospital admissions
* CQC ratings maintained or improved
* Budget variance
* Staff turnover
4. Person specification
Essential:
* Minimum five years' management in supported living/social care with demonstrable outcomes for autistic adults and people with learning disabilities plus mental-health needs. Previous experience of supporting 17 year olds transitioning to adulthood.
* Proven service leadership within Yorkshire with strong commissioner/provider networks.
* High-level understanding of asset-based community development and co-production.
* Budget management experience; successful CQC inspections; safeguarding and HR-casework track record.
* Full UK driving licence and willingness to travel; enhanced DBS clearance.
Desirable:
* Dual qualified and both CAMHS/Adult experience
Registered Nurse (RMN or RNLD) OR recognised behavioural-specialist qualification.
* Positive Behaviour Support experience and/or accreditation.
* Experience leading a multi-disciplinary clinical governance group.
* Delivery of new-build or major refurbishment projects.
* Experience of working with experts by experience or peer support workers.
5. Why this role stands out
* Blends clinical governance, housing-asset expertise and co-production leadership—precisely the mix integrated-care systems are looking for to keep people closer to home and shape services with, not for, citizens.
* Bradford-focused portfolio enables genuine hands-on presence and community integration, unlike many regional roles that span several counties.
* Balanced scorecard includes tenancy sustainment and tenant-voice KPIs, not solely occupancy and budget metrics.
* Opportunity for significant development opportunities to grow with the organisation..
Email CVs to:
We are also happy to have informal and confidential discussions.
Job Types: Full-time, Permanent
Pay: £48,000.00-£56,000.00 per year
Benefits:
* Free parking
Work Location: In person