Job Description
Junior HR Advisor – Contact Centre Environment
đź“Ť Camberley | ÂŁ32,000 per annum | 12 month contract | Initially 5 days onsite (moving to 3:2 hybrid once trained)
About the Role
We are looking for a motivated Junior HR Advisor to join a busy EMEA HR Service Centre team. This is an excellent opportunity to build your HR career in a fast-paced contact centre environment, supporting employees across the region with HR and payroll queries.
As the first point of contact, you’ll handle enquiries via phone, webchat, and an online HR portal. You’ll investigate, resolve, and provide clear guidance, ensuring a positive employee experience.
This is a great role for someone with strong customer service skills who wants to develop further in HR.
What You’ll Be Doing
• Acting as the first point of contact for HR and payroll enquiries (phone, webchat, online portal).
• Investigating and resolving queries quickly and accurately.
• Supporting employees, HR colleagues, and third parties on HR processes, policies, and systems.
• Providing employment verification letters and administering professional qualification applications.
• Build...