Job Description The M25 is one of our Flagship projects in the UK! It is the most used part of the UK Strategic Road Network with it seeing over 200,000 vehicles per day and it’s a critical infrastructure asset for personal and goods vehicles into and around our capital. The network includes around 800 structures and 5 tunnels, so it requires high levels of performance, constant improvement and repairs to keep it operating smoothly. Join our esteemed Connect Plus Services Technology Team and play a pivotal role in maintaining and enhancing the M25's technological infrastructure. Your responsibilities will include coordinate the raising, management, and reporting of all cyclic maintenance and defect activities performed by the Technology Services Team in meeting the requirements of the Technology Services Contract. Coordinating and collating planned night works and sending works to the night teams, and update completed works the next morning. Coordinating roadspace and traffic management bookings for maintenance activities (when necessary), maintaining the Service Now job management system for both cyclic and planned works. If you're ready to be an integral part of a dynamic team shaping the future of one of the UK's most vital transportation networks, we invite you to join us. Key responsibilities: Adhere to ‘Zero Harm’ safety process at all times. Raise and Manage the cyclic maintenance activities, including job profiles, work tasks, allocations, completions and certificates. Manage monthly cyclic maintenance metrics for reporting. Ensure NH Service Now data is captured and entered correctly and all data accurate for all cyclic maintenance and planned night works. Arrange all planned night works to be distributed to the team, and the night shift report updated and sent. Update any job profiles or work tasks from cyclic maintenance and/or planned night works. Provide monthly figures to Performance Manager for reporting purposes. Schedule, coordinate and manage roadspace bookings for cyclic maintenance tasks to be carried out. Provides holiday and sick support cover for the Reactive Faults Coordinator. General administration tasks and any Ad Hoc duties as and when required