Overview
Express Recruitment are looking for a hard-working professional to join their client’s busy team as a Customer Service Administrator on an initial temporary basis, and with good performance, a permanent position is on offer. In this role you will be required to assist with various administration tasks and build rapport with other internal stakeholders, as well as working closely with staff members to book services and communicate with customers via portals, email and live chat. It’ll really help if you like dogs, cats or other four legged friends!
Location & Hours
This role is a full-time, office-based role located on the outskirts of Nottingham City Centre; the working hours are 9:00 – 17:00 Monday to Friday.
Responsibilities
* Schedule appointments and update customer portals
* Liaise with customers about orders and bookings
* Handle a busy mailbox and respond to customer enquiries
* Chase of paperwork and attendances
* Ensure appropriate processing and management of permits
* Improve customer service experience and build client relationships
Skills & Experience
* Experience within a relevant business to Customer Service Live Chat experience
* Previous administrative experience preferred
* Able to build rapport with customers and clients
* Excellent written and verbal communication on all levels
About Express Recruitment
Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.
We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on
https://bit.ly/3IaEnI7
How to Apply
Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on
https://bit.ly/3NHa9NR
or give us a call on 0115 924 0010 and we will do the rest for you.
Vacancy Summary
Hours: Full Time – Mon – Fri 9:00am -17:00pm
Job Type: Temporary to Permanent
Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future. This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd are those of an Employment Agency
#J-18808-Ljbffr