Collection Agent Location- Harlow ( Office based) Salary- £24,570 plus bonus Hours- Monday - Friday (Shifts- 8am-4pm, 10am-6pm) Rapidly growing business with great career progression opportunities. Do you want to work for a rapidly growing, successful, business who nurture a fresh and modern approach in how they manage their customer needs? Our clients organisation, they believe in taking care of their team. Here are some of the fantastic perks you can enjoy: Gym Contribution Cycle to Work Scheme: Pedal your way to work and save money. Long Service Awards: We value loyalty and recognise commitment. Employee Discount Scheme: Enjoy discounts on various products and services. Employee Assistance Programme: Support for your well being at work and home. Death in Service Benefit: Peace of mind for you and your loved ones. Company events/ lunch in the office! Eye-Care Vouchers Referral Scheme: Earn rewards for referring great talent. Fruit Delivery Wednesdays: Enjoy fresh fruit delivered to the office! Dress down Fridays!: Come to work in comfort while looking professional. Duties: Dealing with both inbound and outbound calls in a professional and polite manner (please note this is NOT a sales or cold calling role). Helping the customers solve any problems by providing suitable solutions in order for the call to be successful. Handling account queries and liaising with various departments. Updating CMS System ...