FRENCH SELECTION (FS)
French speaking Hotel Reservations Executive
Location: Central London
Salary: £35,000 per annum
Ref: 765CA
To apply using our preferred format, please visit French Selection website, go to the vacancies page, and search job reference: 765CA
The company:
A prestigious luxury hospitality group with iconic hotels in the UK and continental Europe. The company is renowned for its exceptional service and distinctive guest experiences.
Main duties:
To manage reservations enquiries and bookings for luxury hotel properties while providing a seamless and memorable experience for international clients.
The role:
- Handle incoming room reservations in French and English
- Deliver a first-class guest experience with attention to detail and warmth
- Maximise room revenue through effective cross-selling and up-selling strategies
- Maintain detailed knowledge of multiple hotel properties, offers, and packages
- Liaise with internal departments to ensure smooth guest journeys
- Represent the brand professionally via phone, email, and online channels
The candidate:
- Fluent in French and English (spoken and written)
- Previous experience in hospitality, reservations, or customer service preferred
- Confident communicator with a warm and professional approach
- Organised, detail-oriented, and comfortable working in a fast-paced environment
- High standard of personal presentation and interpersonal skills
- Proficient with Microsoft 365; knowledge of hotel CRM/reservation systems is an advantage
The salary: £35,000 per annum
French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic