Internal applicants MUST apply via Opportunity Marketplace. Please ensure you complete your SKILLS and QUALIFICATIONS via “Me” tab/tile on Fusion or by clicking on the application link in the section of the application form titled “REVIEW SKILLS AND QUALIFICATIONS”.
ACTUAL CLOSING DATE: Applications must be received by 26 April at 11:59pm
Location: East Kilbride
Hours: 29per week, permanent
Work Pattern: working 7 days over 14, including every second weekend, a combination of early shift and back shift, in accordance with a roster (2 weeks early shift and 2 weeks back shift)
Salary / Hourly Rate: £37, - £38, (£20.66 - £21.25 per hour)
Are you the type of person who wants more from their job?
Are you looking for a career that makes a real difference to people’s lives?
Are you committed to doing the best you can?
We are looking for a highly motivated individual to work as part of a team who will provide a support service to Home Carers working to support vulnerable people living in the community Council wide. This includes scheduling and allocation of work. There is a requirement use IT, and you should have an interest and good understanding of IT programmes.
There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the Organisation. You will be required to work in accordance with a roster which includes early shift, back shift, and weekends, and will be required to work a shift pattern. Additional increments for working unsocial hours will also apply.
South Lanarkshire Council will provide and fund all required training including induction and ongoing learning and development.
If you are a caring, patient, compassionate and adaptable individual who understands and respects the rights of other people, we would like to hear from you.
It is important to us that you feel valued and that this will reflect on the care you provide to people. As an employee of South Lanarkshire Council you will benefit from excellent terms and conditions of employment. This role will require flexible evening and weekend working.
The hourly rate for this post is £20.66 - £21.25 per hour. However, as this is a shift working post you will receive an additional 1 or 2 increments (depending on your shift pattern) and this will be consolidated into your salary; therefore your salary will commence on either £21.25 or £21.87 per hour.
This post requires candidates to register with Scottish Social Service Council (SSSC) as a supervisor in Care at Home and gain full SSSC registration within 3 months of commencing the post.
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1. assess and manage client expectations, and
2. ensure high‑quality customer service is maintained, even when challenges arise
6. Prioritisation and Managing Competing Demands
Please provide an example of a situation where you had to prioritise the needs of multiple individuals or tasks with competing requirements.
Describe:
3. the different needs involved
4. how you supported each one
5. how you determined priorities and made decisions
If you require to submit any further additional information to support your application (not a CV), please upload this under supporting documents.
Please Apply online - All correspondence will be via your email address
Preferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale, you may automatically be withdrawn from this position.
Canvassing of Elected Members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council shall disqualify the applicant.
Legislative Information
This post is excepted in terms of the Rehabilitation of Offenders Act (Exceptions) Order .
This post is considered Regulated Work with adults, under the Protection of Vulnerable Groups (Scotland) Act,. Therefore, it is an offence to apply if you are barred from working with adults.