More details
We're looking for 3x part-time Rehoming & Welfare Co-ordinators as follow:
- 2x 16 hours per week (Dog Rehoming);
- 1x 28 hours per week (Dog Rehoming & Welfare).
These roles are based at Brands Hatch (Kent) and are permanent contracts.
The Rehoming & Welfare Co-ordinator (Dog Rehoming), is responsible to deliver outstanding customer service to people hoping to adopt a Battersea dog while ensuring the best possible outcomes for the animals in our care. They’ll engage with customers across all communication channels, carry out thorough suitability assessments, and help match potential owners with dogs who fit their lifestyle and experience. They’ll also support the wider Customer Service Team with day-to-day site administration to keep the rehoming process running smoothly.
The Rehoming & Welfare Co-ordinator (Dog Rehoming & Welfare), is responsible to deliver exceptional daily care, enrichment, and welfare for the dogs in our kennels while maintaining Battersea’s high standards of cleanliness. They’ll support each dog’s rehoming journey by creating clear, thoughtful rehoming criteria and conducting in-depth interviews with potential adopters to assess suitability and identify strong matches. This role also includes leading a care group, guiding assessments, and providing warm, professional communication to everyone who visits or contacts Battersea.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
• 36 days of annual leave (inclusive of 8 days Bank Holiday leave allowance) per year for full time employees (pro-rated for part-time employees).
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Working with our animals:
Working with our rescues is a very rewarding experience. Your work plays a vital role in giving our dogs and cats a chance at finding their forever home. Everyday will be different and will come with its own unique challenges. We are looking for people with the resilience and adaptability to handle all aspects of this role. It is important to note that the role does involve a lot of physical tasks which are required to provide the exceptional standards of care to our animals.
Diversity and inclusion: