We are seeking an experienced and motivated Service Manager to join our STACC Division (Surgery, Theatres, Anaesthetics and Critical Care) at Basildon Hospital, part of Mid and South Essex NHS Foundation Trust. This is an exciting opportunity to lead a portfolio of clinical specialties across General Surgery, Colorectal, Breast and Urology, ensuring the delivery of high‑quality, patient‑centred services.
Main Duties
* Lead the day‑to‑day operational delivery of General Surgery, Colorectal, Breast and Urology services.
* Monitor performance, demand, capacity, and staffing levels, taking action to maintain safe and efficient services.
* Support service improvement, pathway redesign, and delivery of business and development plans.
* Oversee complaints, governance processes, and ensure learning is embedded across teams.
* Manage budgets, resources, and contribute to financial planning and efficiency programmes.
* Line‑manage administrative staff, supporting recruitment, performance, development, and workforce planning.
* Communicate effectively with clinical and operational teams, producing clear reports and updates.
Qualifications
* Educated to a degree level or equivalent.
* Masters or above equivalent.
Experience
* Knowledge and understanding of the duties imposed on the Trust by legislation, NHS policy and priorities and the requirements of corporate governance.
* Experience of financial management, budget setting, monitoring and determining corrective action.
Desirable Criteria
* Project Management Qualification.
* Experience working within several sub‑specialties.
* Experience developing and implementing business and service development plans.
#J-18808-Ljbffr