About the role
What a fantastic opportunity to join our Customer Fulfilment Automation domain here in Tesco Technology! You will play a pivotal role in shaping the next generation of automation across Tesco’s fulfilment network—driving solutions that transform how we serve customers and strengthening Tesco’s position as a leader in online retail.
You’ll lead the strategy and development of automated fulfilment technologies that power our online operations. Working closely with cross‑functional partners, you’ll identify opportunities to optimise end‑to‑end fulfilment, reduce operational costs, and elevate the customer experience. This includes defining product capabilities, partnering with third‑party vendors, assessing market solutions, and championing a product‑led mindset across the organisation.
You’ll guide product discovery, prioritise capabilities, manage a SCRUM team’s backlog, and support junior team members as they grow. Success in this role requires strong product management experience, a deep understanding of user needs, and the ability to collaborate across diverse teams to deliver impactful product strategies.
Responsibilities
* Lead product discovery and define product capabilities.
* Prioritise features and tasks; manage the SCRUM team backlog.
* Evaluate markets and potential product solutions.
* Support junior team members and foster strong collaboration.
* Ensure products meet high standards of resiliency, security, reliability, and observability.
* Use tools such as JIRA, MIRO, Confluence, and Aha for backlog management, discovery, and strategy.
Qualifications
* Experience in building warehouse or logistics solutions (e.g., WMS or WES) for warehouses or retail fulfilment centres.
* Experience integrating warehouse applications with robotics, conveyors, IoT, AI.
* Experience with API and backend systems—understanding how data is stored, moved, and secured within a complex distributed system.
* Experience in defining warehouse operations using standard workflows such as decant, goods‑to‑person picking, consolidation and marshalling.
* Hands‑on experience conducting product discoveries to map service design blueprints, identify user personas and Jobs‑to‑Be‑Done, and work with UX/UI to define user flows and wireframes for warehouse operations.
* Proficiency in agile methodologies and experience working in a fast‑paced, iterative development environment.
Benefits
* Annual bonus scheme of up to 20% of base salary.
* Holiday starting at 25 days plus a personal day (plus Bank holidays).
* Private medical insurance.
* 26 weeks maternity and adoption leave (after 1 year’s service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay; 6 weeks fully paid paternity leave.
* Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, and free access to a range of experts to support mental wellbeing.
About Us
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. We are committed to fostering an inclusive culture where differences are valued and providing a fully inclusive and accessible recruitment process.
We offer a range of diverse full‑time and part‑time working patterns, including a blended office‑and‑remote model. All colleagues are welcome at Tesco.
Equal opportunities are guaranteed to all applicants irrespective of race, gender, disability, or any other protected characteristic.
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