We’re currently looking for a full-time Sales Specialist to join our prestigious Wines & Spirits department. With Harrods’ Wines & Spirits department hosting over 1,400 wines and 400 spirits varieties, it is the ultimate destination for both aficionados and novices alike.
As a Sales Specialist in the Wines & Spirits department, you’ll enjoy a package that includes a minimum salary of £29,010 + commission, along with access to our renowned Harrods benefits, including generous discounts across our store and restaurants.
About The Role
Our Wines & Spirits Specialists are responsible for providing world-class, personal customer service, demonstrating exceptional product knowledge, and building quality customer relationships to achieve business goals while being ambassadors for the values and brand of Harrods.
About You
You will have a passion for wines and spirits, ideally with prior industry experience, and a desire to deepen your knowledge in this field. You are committed to Harrods, clienteling, and providing exceptional customer service—going above and beyond to create memorable moments.
You will also:
* Possess technical knowledge about wines and spirits (WSET Level 2 or 3, or similar qualifications, including knowledge of making and aging processes; stock management is beneficial but not essential)
* Understand key principles of wine storage and service, and food and wine pairing
* Be able to advise clients on suitable wines and spirits based on their preferences
* Enjoy achieving sales targets
* Be resilient and adaptable to different audiences and environments, believing that anything is possible
* Have strong organizational skills to ensure smooth shop floor operations
* Be collaborative, thrive as part of a team, and build relationships with colleagues and customers
About Us
Harrods is one of the world’s leading luxury department stores, becoming a destination for top designers and sought-after brands globally. Our mission is to make visiting our iconic Knightsbridge store an inspiring shopping experience.
Our Promise to You
Help us make the impossible possible for our customers, and we’ll do something remarkable for you. We offer a friendly environment to inspire your best work, along with opportunities and support to develop an exceptional career across our diverse business areas.
Uniquely You
At Harrods, we believe the personality and authenticity of our people set us apart. We celebrate and welcome applications from all cultures, backgrounds, tastes, and experiences. We are proud of our inclusive culture where everyone can grow and thrive. Even if you do not meet every preferred criterion but have the skills, experience, and genuine interest in working for Harrods, we encourage you to apply. For more about our culture, search #TogetherHarrods on LinkedIn, Facebook, or follow us on Instagram @togetherharrods.
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