Chiller Engineer (Field Based)
Location: Remote, Surrey, South London & Kent
Salary: Competitive (Depending on experience) + On-call allowance & Overtime
Job Type: Full-Time, Permanent
About the Role
Were seeking a dedicated and experienced Chiller Engineer to join our Commercial Customer Services team. This field-based role covers Surrey, South London & Kent and involves installing, servicing, and maintaining temporary hire equipment across customer sites.
You’ll play a key part in ensuring safe, efficient operations while responding to emergencies and driving customer satisfaction. Reporting to the Southern Customer Services Manager, you’ll work remotely attending customer sites but be based out of the Andover depot.
If you have a strong background in commercial refrigeration, along with F‑Gas qualification, this is an excellent opportunity to advance your career in a supportive environment focused on professional growth and innovation.
About Cross Rental Services
Cross Rental Services is the UK & Ireland’s leading specialist asset rental business, delivering cutting‑edge HVAC, refrigeration and catering hire solutions. Having experienced significant growth over the past 10 years, our team operates across multiple UK sites in a fast‑paced, operationally complex environment.
We are relentlessly focused on our customers and take pride in long‑term partnerships with some of the country’s leading retailers, government bodies, facilities managers and process manufacturers. Our critical solutions enable them to achieve their own goals with peace of mind that they are supported in all their HVAC and refrigeration requirements.
Guided by our core values—Respect, Accountability, Teamwork, Commitment, and Integrity—we offer a dynamic workplace where innovation and impact thrive.
Key Responsibilities
* Install chillers in line with Risk Assessment Method Statements (RAMS).
* Repair stock on customer sites and attend service breakdowns promptly.
* Assist in developing associated products to meet customer needs and industry advancements.
* Order stock for stores and vans to minimise downtime and ensure vital parts availability.
* Proactively identify operational improvements to reduce costs and enhance customer satisfaction.
* Ensure full compliance with company systems, procedures, and health & safety regulations.
* Lead by example in promoting a "serious about safety" culture.
* Undertake additional tasks as required to support the team.
* Experience working on commercial boilers.
* Full UK driving licence (essential for field‑based travel).
* Strong communication skills and ability to represent the company professionally.
* Commitment to completing jobs fully, with a tidy work ethic.
* Ability to work under own initiative, well‑organized, and IT literate.
* Up‑to‑date knowledge of health and safety regulations.
* Impeccable administrative skills for accurate record-keeping.
* CSCS Card.
* Flexible and approachable, with excellent teamworking abilities.
* Previous experience in the HVAC hire industry.
* MOD Clearance and site experience.
What We Offer
* Working hours: 08:00 – 17:00 (Monday to Friday) with 1‑hour lunch break.
* 25 days annual leave plus bank holidays.
* Company pension (Employee 5%, Employer 3%).
* Free parking at head office.
* Discretionary benefits after probation, including Group Life Assurance (3x salary) and opt‑in Private Medical Insurance.
* Opportunities for training, development, and career progression.
* A positive, collaborative team environment with a focus on work‑life balance.
Cross Rental Services is committed to equality, diversity, and inclusion. We adhere to ISO standards for health & safety, environment, and quality. Join us and help deliver extraordinary results!
Remote, on the road from Rochester Depot
Department: Customer Service & Engineering - Engineering
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