Job Title: Account Manager (Hard FM) Location: Midlands (with UK travel) Salary: £70,000 - £75,000 + £5k Car Allowance + Bonus + Benefits Contract: Full-time, Permanent Role Purpose We are recruiting an experienced Account Manager to lead a multi-site Hard FM contract. This is a senior leadership role with full P&L ownership of a £3-4m contract. The contract requires stabilisation, improved reporting, strengthened compliance and long-term growth. The Account Manager will operate as the senior escalation point across multiple UK sites and drive operational and commercial performance. Key Responsibilities Full P&L ownership and financial accountability. Lead Hard FM delivery including PPM, reactive maintenance, M&E compliance and small works. Ensure statutory compliance, governance and H&S standards are met. Act as senior escalation point across sites. Manage and develop site teams. Drive operational improvement, reporting accuracy and service performance. Build strong client relationships within a demanding public-sector framework. Identify opportunities for contract growth and service development. Work collaboratively with a central projects team delivering capital works. Key Requirements Proven experience as an Account Manager or Senior FM Leader within Hard FM. Background within an FM provider. Experience managing P&L and commercial performance. Strong compliance and H&S knowledge wi...