AMS Group is a leading UK Top 60 accountancy firm with a differentiated advisory-led proposition, headquartered in Manchester. We have been a trusted name in professional services for over 40 years. Our commitment to excellence and customer satisfaction has positioned us as a premier provider in the market.Evolving from a family run accountancy practice in a Blackburn (established 1982), to a nationwide advisory business with over 200 employees, across 12 offices, our trading divisions comprise Audit, Accounts, Tax & Advisory with multiple service lines within each division. We leverage our relationship-driven client approach to generate significant cross-sell opportunities. Complementary to our organic growth is an impressive M&A strategy, with eight acquisitions completed since 2021 and further strategic acquisitions planned in 2025.At AMS we never offer a one size fits all approach. We know, in today’s economic environment, businesses require bespoke support, and we provide end-to-end services from start-up to exit strategies. Our mantra is “Good advisers help your business. Great ones transform it”. This is the foundation upon which we have built our business.We know great people make a great business. Our award-winning culture drives our success. In 2024, we were named the 7th Best Accountancy Firm to Work for in the UK and featured in the Top 100 Companies to Work For. We’re proud to be recognised as Best Employer in Tax (Tolley’s Taxation Awards 2025) and Employer of the Year (GM Chamber of Commerce Awards 2024), reflecting our commitment to people, culture, and a workplace where talent thrives.The role Draft, format, and proofread a wide range of legal and business documents—including correspondence, contracts, meeting notes, and reports—for fee earners, ensuring accuracy, consistency, and confidentiality.Answer incoming calls with professionalism, take clear and concise messages, and relay them promptly. Proactively redirect callers to appropriate departments or personnel to ensure smooth communication flow.Filter and transfer calls to the relevant team members, maintaining a courteous and efficient approach that reflects the firm’s standards of client care.Organize and schedule meetings for fee earners based on their availability and priorities, including booking rooms, sending calendar invites, and preparing necessary documentation.Monitor and manage fee earners’ inboxes and calendars, flagging urgent requests, organising workflows, and ensuring key deadlines and appointments are met.Welcome clients and visitors in a warm and professional manner, ensuring the reception area is well-presented and providing assistance as needed during their visit.Scan hardcopy records, incoming post, and client files for digital archiving, maintaining accurate documentation in line with firm policies and GDPR requirements.Sort, scan, and distribute incoming mail to the relevant departments. Manage the preparation and dispatch of outgoing mail, including timely trips to the post office when required.Scanning the post and taking it to the post officePerforming various ad hoc administrative / secretarial duties with efficiency as and when requiredOversee the redirection of incoming and outgoing mail to ensure timely and accurate delivery across departments or to external stakeholders.Scan and digitally archive confidential documents and client files, maintaining meticulous records in line with data protection policies.Monitor and manage inventory of office stationery and consumables, placing orders as needed to support uninterrupted operations.Receive and log client records upon arrival, ensuring accurate documentation and secure storage for easy retrieval.Organize the safe booking out of client records to internal teams or external parties, maintaining detailed tracking to prevent loss or delays.Skills and experience required:Proven admin experience in professional office environment, preferably within accountancy.Excellent typing skillsStrong communication skills, verbal and written with a professional phone manner.Proficiency managing calendars and emails, including scheduling meetings and prioritizing tasks for multiple team membersExcellent attention to detail, particularly in proofreading documents, logging records, and maintaining accurate tracking systemsCompetent in scanning, archiving and document management systems with basic IT skills and experience using office software.Ability to handle ad hoc tasks and adapt to changing priorities, working independantly as well as being part of a team.Salary & Benefits 23 Days HolidayBirthday offHealth cash plan Health cashplanEnhanced parental pay Company sick payPerkbox membershipCompany pension schemeAMS Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees